SCAM ALERT! DO NOT respond to text messages from CivicPlus - Click here for details

Hours of Operation

Regular Business Hours: 7:30 a.m. to 4:30 p.m. Monday – Friday.


Holiday Business Hours:

  • December 24th – 7:30 a.m. – Noon
  • December 25th – Closed
  • December 31st – 7:30 a.m. – 3:00 pm
  • January 1st – Closed

Customer Service: 508-824-6976


The TMLP Electric Customer Service office is closed on the following Massachusetts State and Federal holidays:

  • New Year’s Day
  • Martin Luther King Day
  • Presidents Day
  • Patriots Day
  • Memorial Day
  • Easter Sunday
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day
  • Christmas Day

However, you can still contact TMLP by phone to report an outage or other emergency 24 hours a day, 7 days a week, 365 days a year.

If you call outside of normal business hours or on one of the above-listed holidays, simply press “0” at the recorded menu to speak to a representative.