To all new service customers of the TMLP:

TMLP welcomes you to the area. We are happy to offer you the necessary assistance to make your move a smooth transition. While we recognize that the electric company is not always the deciding factor in selecting a location to live or work, we do want you to know that, here at TMLP, we value our coveted status as a local, community-owned, low-cost, service provider and will go the extra mile to improve our service to you every day.

In addition to providing its core service of safe, reliable, and environmentally responsible electricity, TMLP also provides high-speed internet access for your home or business at very competitive rates. By maintaining the lowest rates, providing excellent and reliable service, and partnering in community-based activities, TMLP continues to earn the respect of its customers, business owners, and other key decision makers in the communities it serves.

Prompt Payment Discounts
One of the most valuable benefits that can make doing business with us that much more pleasurable is the Prompt Payment Discount of 5% on all current electric charges. Customers who pay their electric bill, in its entirety, within ten days from the billing date are eligible to receive the discount. No other electric company around provides such a benefit. You may wish to inquire about our automatic payment options by credit card or bank account as well. These are just some ways to guarantee that you will receive the prompt payment discount even if you are too busy to write a check every month.

How to start Service:
In order to signup for TMLP Electric Service, you will need an account number. Please select the appropriate New Service Application ('Residential' or 'Commercial Industrial') and completely fill out the appropriate information. The individual who is responsible for the account must sign the application. Once the account is established, the applicant will receive an eight-digit account number (e.g. begins with 200xxxxx). To insure authentic recognition of the responsible party, we reserve the right to request photo identification prior to service being established.

Depending upon the type of service requested, additional charges could include the following:

•For Temporary Services Only: A non-refundable payment of $250 service fee is required

A standard electric service is typically installed within one business day once any applicable fees are paid and after a completed application, engineering layout (if applicable), and wire inspection approval is submitted.

How to contact Us:
At TMLP, we are truly dedicated to serving your needs. If you would like more information about any of the services TMLP provides, know that you will always talk to a "live person" who will answer your question in a courteous and professional manor. In order to process your call as efficiently as possible, please keep the following telephone numbers handy:

If you would like to comment on the quality of the service you received from us, I would really appreciate hearing from you. You may call me at the Administrative number above or email me at joesollecito@tmlp.com. The TMLP has proudly served the customers of Southeastern Massachusetts for well over 105 years, and we will now serve you with that same dedication and spirit.

Sincerely,

Joe Sollecito
Manager Customer Care